Archive

Posts Tagged ‘ecommerce’

 

eCommerce QA Banner

The folks behind everything RP hosted a Q&A yesterday. Here’s every question and answer categorized:

 

eCommerce Q&A:

 

 

How is eCommerce integrated with the other Riot teams

New Scott: Riot is very flat, but there is an order. We are broken into several organizational groupings. Meaning we have many many teams working independently on projects that are important to our over all Riot goals, but also for your organizational goal as well. Events tend to be a time when many teams will rally together to create a much larger experience and any one team can provide.

I have been here for >2.5 years now and this style of self originating and bottom up designs mean that the people that are passionate about making awesome happen are the ones doing the work and talking to the other Rioters that they need help to finish. So this means plans and ideas are more socialized rather than dictated to other teams that have required involvement. This makes me feel more involved in the random other projects I get asked to work on because I am invested in them and their project rather than it just being a checkbox list of items to do before the day is over like I have had in the past.

[ Link to Post ]

 

 

Sales Rotations Banner

 

 

Why is Quinn on the rotation all the time

Udyr New PortraitQuinn is on regularly because she is an AD carry and those get a lot of coverage on the rotation.

[ Link to Post ]

 

 

 

Why is Yorick never on the rotation

Udyr New PortraitYorick doesnt show up because frankly it’s not very fun to play against him right now and he has some inherent problems in his design.

[ Link to Post ]

 

 

 

How do you decide what champion will be free, or on sale

Wizardcrab New PortraitFor free champions, we like to have a mix of roles, difficulties, and prices in each rotation. Sometimes I also like to put in champions with interesting interactions, whether that means there’s a ‘hook’ rotation with Thresh, Nautilus, and Blitz or some lore interaction like Diana and Leona. I also really like to put Rengar and Kha’Zix free together 😀

For sales, the biggest factor for determining what goes on sale has been how long it has been since it was last on sale, although we’re now evaluating this to see if there are other methods that can bring more value for both us and players. There is also a rotation of the price tiers of content on sale that can be seen here: http://forums.na.leagueoflegends.com/board/showthread.php?p=39670814

[ Link to Post ]

 

 

 

Why did you stop releasing monthly sales schedules

Hippalus Final PortraitSome players missed the surprise of finding out the sales twice a week, so we’re still evaluating whether to bring back the schedules.

[ Link to Post ]

 

 

 

Future Returning Content Banner

 

 

Will you be releasing holiday themed skins

Udyr New PortraitYes, the previous Harrowing and Snowdown skins will come back.

We will have new skins related to whatever events we happen to run 😉

[ Link to Post ]

 

 

 

Are there any plans on summoner icons for good behavior

Wizardcrab New PortraitWe’ve been thinking about which behaviors we want to reward and how that affects the game. If we decide we wand to go down that road, it could include some of the ideas you mentioned here. No promises here though. We really don’t have anything to get excited about yet. We do often have things like you mentioned though for events 🙂

[ Link to Post ]

 

 

Have you thought of adding more IP purchases

BuboBubo New PortraitIt’s definitely something we want to do but its been challenging to find ideas that don’t create risks at the same time.

For cosmetic content, the general plan is to have them be purchasable with RP and use that to fund development of features, upgrades and content that make the game better for all players (both spenders and non-spenders). This lets us have gameplay content available without having to spend and lets us stand by the core principle of not being able to spend money to get an advantage over other players (excluding skin-timidation). That’s not to say we can’t/won’t do it (eg: summoner icons, name change) but that we tend to be cautious.

Another idea could be to have more gameplay content available for IP, but then players who are newer or aren’t able to play as often wouldn’t be able to access this content readily and that would make them less happy.

Yet another idea was to allow gifting of content that is already available for IP. While we really really like gifting, this would increase the incentive to bot and hack accounts, which would likely do more harm than good.

But as the number of players who have excess IP continues to grow, it is something we would love to solve. If you have any ideas or cool things you have seen in other games, please shoot them our way!

[ Link to Post ]

 

 

Has Riot ever considered selling level 30 accounts

Saberprivateer New PortraitWe have talked about the idea of level 30 accounts. There are significant gameplay implications in addition to other design considerations. I’m curious what the community thinks about the idea.

[ Link to Post ]

 

 

 

Limited Legacy Skins Banner

 

 

Do you think Championship Riven will ever return in stor

Hippalus Final PortraitYes I think Championship Riven will come back someday. Most limited edition skins took four years to come back after release, and it’s been two years for Riven so far.

[ Link to Post ]

 

 

 

Why can't we have Black Alistar for a day in the shop

Wizardcrab New Portrait So Black Alistar is in a group of skins that has never been sold in the store at any point, and it’s a really difficult thing to go back and add now. We have absolutely no plans to do this at the moment. I know that kind of sucks since very few people own it, but that’s our policy right now. If you’re interested in types of skins, you can find them categorized here: https://support.leagueoflegends.com/entries/22578914-Guide-to-Champion-Skin-Types

[ Link to Post ]

 

 

Convenience Banner

 

 

Will we be able to gift Ward Skins to people

Udyr New PortraitThere are some other problems related to Ward Skins that we would rather solve first before spending the time to make them giftable, i.e. being able to select them in a better way.

It’s definitely on our long term radar though.

[ Link to Post ]

 

 

Will you make Ward Skins easier to switch between

Udyr New PortraitWe definitely want to solve this problem. No timeline but solutions are actively being discussed.

[ Link to Post ]

 

 

 

 

Will we be able to gift bundles

New Scott: Howdy, the short story is: yes. The longer story is: we need to rework the underlying tech behind bundles to make them easier to manage so we can do other interesting and fun things with bundles for you guys. It is something we are going to start working on in the near future; and that work might result in being able to gift your friends awesome bundles.

[ Link to Post ]

 

 

Why can’t we test Champions before buying them

Saberprivateer New PortraitProviding more information about items before purchase is something we need to improve. Consider Ward Skins: All we have are static images in the store which doesn’t convey some of the cool placement, idle, and destruction animations. We made a cool mecha ward skin but you can’t see any information about that in the store! We’re working on that problem right now.

To be direct to your question, I don’t know when/if we’ll include a test arena mode. We’ll need to put some thought into how best to scratch that itch.

[ Link to Post ]

 

 

Do you have any input on the Store UI It’s pretty poor

Saberprivateer New PortraitThis is a pretty big problem and probably the most frequent feedback for the store. The communication between the client and the store (they aren’t quite the same thing!) is something the Unlock team has been working on to improve. In fact, we’re hoping to roll out some features that use this tech in the near future.

From a design perspective, we’d like to push as many purchases as possible to be “in context”. An example of this is the ability to purchase a champ from your profile. While we <3 the store on the Unlock team we want to make it so you can spend more time to focus on the game.

[ Link to Post ]

 

 

Any plans to make a shop available outside the client

Saberprivateer New PortraitWe HAVE made progress on this front. In fact, redeeming Shurima icons in the promotion website was a good test of the infrastructure necessary for external purchases. Purchasing anywhere requires many components to come together: a secure account log-in, service availability, a robust catalog service, and more. We are moving in that direction and you’ll start to see more applications of it in the future.

[ Link to Post ]

 

 

Mystery Skins Banner

 

 

What’re the odds of a Mystery Skin being a Legendary

Udyr New PortraitIt’s an equal chance for each skin depending on the skins you haven’t purchased.

I.e. if you have 9 regular skins and one Legendary that you haven’t purchased, then the chance of getting the Legendary is 1 in 10

[ Link to Post ]

 

 

Why not have a timer for Mystery Skins being available

New Scott: That is not a bad idea… I am literally writing this on a sticky note and putting it on my wall.

[ Link to Post ]

 

 

New Players Banner

 

 

Have you considered giving new players rune bundles

BuboBubo New PortraitWe are looking into improving the new player experience around runes, specifically making T1 and T2 more accessible and less of a purchase you look back on with regret. The target sentiment would be something like T1 runes, which are generally considered a good value for the cost. Can’t promise a timeline though.

[ Link to Post ]

 

 

Ultimate Skin Banner

 

 

Any news on this year’s Ultimate Skin

Udyr New PortraitThere is a new Ultimate skin in the works, but I don’t want to give any hints about the release date or who it is going to be so that people don’t get disappointed if it gets pushed back.

[ Link to Post ]

 

 

Wizardcrab New PortraitNo updates. But it IS for a champion and it WILL be released.

[ Link to Post ]

 

 

 

 

 

Double IP Weekends Banner

 

 

 

What are the plans for double IP weekends right now

Wizardcrab New PortraitUdyr touched on this here :http://boards.na.leagueoflegends.com/en/c/miscellaneous/H004gAPw-ecommerce-qa?sort_type=best&comment=00030000

[ Link to Post ]

 

 

What is your opinions on Double IP weekends

Udyr New PortraitDouble IP weekends are great when used every so often. Generally we need to make sure that they don’t conflict with server capacity or other events, which can be challenging given how much is going on in LoL. We plan on giving a week or two of notice before the next one and we plan to have a couple in the next year.

[ Link to Post ]

 

 

 

What is your opinions on Double IP weekends

Udyr New PortraitWe usually do Friday, Saturday, Sunday because that is the time that people are able to play the most and take advantage of the promotion.

[ Link to Post ]

 

 

 

When will the next double IP weekend be

Udyr New PortraitThere will be another one before the end of the year.

[ Link to Post ]

 

 

 

 

Rewards for RP Buyers

 

 

Why are you considering the opinion of people who don’t buy RP

Hippalus Final PortraitBecause Riot’s mission, which is the reason most Rioters are excited to work here, is to be the most player focused game company in the world. That philosophy means that we value all players equally, even if they don’t spend money. Our content development team puts a ton of effort into making sure players get great value when they support us by buying RP. The lifetime rewards idea was supposed to be a small additional token of our appreciation, but unfortunately, it has performed poorly in surveys and is currently in the icebox.

[ Link to Post ]

 

 

You give skins on PAX, but not to people who support you

Hippalus Final PortraitTo be clear, the question I was answering there was “why are people who don’t buy anything’s opinion taken into consideration?”.

If you’re asking why we are not giving a small token of appreciation to big spenders, it’s because when we surveyed big spenders, they scored the idea very poorly, in part because many thought a summoner icon was too small of a reward.

We’ve switched our effort to rewards that all players can earn such as the Shurima Ascension rewards.

[ Link to Post ]

 

 

Why don’t you do a survey only on people who pay for RP

Hippalus Final PortraitWe surveyed both groups 1) random players, and 2) spenders. The lifetime reward plans we came up with didn’t score very well with either group.

I can assure you that the people that put a ton of effort into coming up with the plans (mainly me and Don’tHassleDaHoff) were more disappointed than anyone.

[ Link to Post ]

 

DontHassleDaHoff Final PortraitWe surveyed many types of players and looked at the data for each section. We didn’t make the decision blindly. As Hippalus mentioned, everything performed relatively poorly. As players that were surveyed had unrealistic expectations or weren’t happy with what we were offering.

 

The initial goal here was to make something that players that spent money felt good about receiving, and since none of the options that we presented (and we presented many different options) made the players feel good, we made the call to refocus our efforts onto things that delighted our players.

Hippalus talked about this previously on reddit :http://www.reddit.com/r/leagueoflegends/comments/2ggk83/riot_promised_rewards_for_active_rp_buyers_as/ckj1e2l

[ Link to Post ]

 

 

If you have any questions, feel free to ask me at @NoL_Chefo or e-mail me at [email protected]

 

 

News Update July 28 Banner

 

Summary

Lead Champion Designer Meddler elaborates on some of what will come in Patch 4.13, including changes to around 30 Champions, WizardCrab shares his opinion on who shouldn’t get a Victorious Skin, the long-announced lifetime RP reward system and why the newly released Mecha Summoner Icon isn’t available for IP. Lastly, some clarity on the direction for Viktor’s passive and an upcoming feature to report hackers/scripters.

 

Recent News

PBE-Update-July-26-Banner

Devblog-on-Mastery-Banner

Mecha-Skins-in-Store-Banner

 

 

Patch 4 point 13 Tidbits Banner

 

 

Will Nocturne receive any changes in Patch 4

Meddler New PortraitNoc was on the list of champs we assessed for this patch, conclusion we came to was that he was in a reasonable spot. He’s getting the occasional bit of competitive play at the moment, via his ult has a distinct reason to be picked as a jungler, performs appropriately in solo queue and will probably benefit a little from nerfs to the current top tier junglers. As a result we decided to leave him alone.

Also, for anyone curious, just had a look to see how many champions we’re changing in said patch. Not quite 40, but close ish – 30, with (as I read it) 14 champs nerfed, 15 buffed and one with significant gameplay changes focused on playstyle, not power (Sona).

[ Link to Post ]



Follow Up

Source on updates in Patch 4

Meddler New PortraitPatch notes will have all the details. Lot of these are relatively small changes, aimed at either trimming a champ’s power without making them unseen or making them a bit more competitive without making them really dominant picks.

[ Link to Post ]




Do you have any news about Urgot's rework

Meddler New PortraitFull rework – not this year.

Smaller set of changes potentially in patch 4.15 (4.13’s just about to come out for context). Current details on those changes can be found in these two posts:

http://forums.na.leagueoflegends.com…89293#48289293
http://forums.na.leagueoflegends.com…42702#48442702

[ Link to Post ]



If Lulu top is nerfed, will Lulu support be compensated for

Meddler New PortraitIf we nerf solo lane Lulu we would like to give support Lulu some power in a way that doesn’t create problems in other lanes. No firm plans for what/when etc yet though, still under discussion.

[ Link to Post ]

 



Why is Lux’s burst being buffed


[ Context ] Lux’s passive was given an AP ratio in a recent PBE update.

Meddler New Portrait The goal there is to buff Lux’s power a bit mid/late game (once she’s got AP) in a way that doesn’t primarily offer safe power. Keeps her passive more relevant and gives her more damage if she’s prepared to auto attack a bit more.

[ Link to Post ]




Ecommerce AMA Banner



Which Champion do you think will get this year’s Victorious Skin
Wizardcrab New PortraitI will say I will fight my hardest to make sure that the Victorious skin isn’t for a champion that only has 1 other skin (release skin). Will I win that fight? I dunno. But I didn’t like that Elise got the last one with only one other skin, leaving players that love Elise but didn’t make gold high and dry when it comes to further customization options. We’ll see what happens though.


Anyone else have thoughts on that last point?

[ Link to Post ]



What happened to the lifetime RP purchase rewards

Wizardcrab New PortraitThere were a lot of versions, but until we have a finalized, released version I think it would be unwise to talk about the details. It’s really about making sure we’re rewarding the right people for the right reasons with compelling rewards, which is actually more difficult than it sounds.

[ Link to Post ]




Why was there no Mecha Skin Bundle

Wizardcrab New PortraitThere wasn’t a bundle because we wanted to see how people interacted with skin sets without a bundle. They’re prolly be one if/when we release new mecha skins.

Neither the icon nor the ward are limited time only.

[ Link to Post ]



Why the Mecha Summoner Icon isn’t available for IP

Wizardcrab New PortraitHey guys, I just want to clear up a couple of things.

Like a lot of people in this thread are saying, the IP price for summoner icons is a thing that has so far only been tied to specific events. We’ve done it for Lunar Revel, Pentakill, and the soccer (football) stuff. The strategy is still slightly malleable but it is likely going to be as follows:

For event-based purchasable icons, there will be an RP price and an IP price that will remain for the duration of the event. The reason event-based icons have an IP price is to help generate enthusiasm for the event. When you logged in and half of your friends list was sporting the Pentakill icon, it was super cool and got you excited for what was happening (at least it was like that for me). But, if the icon is to remain in the store permanently, the IP price will be removed after the event. Purchasable icons that are not event-based (like the Mecha icon) will generally not have IP prices. The Mecha icon is here to let players further signify their love of the skin line rather than to get people pumped for the release of these skins. Only having an RP price is our general strategy regarding non gameplay-affecting cosmetic content, and these fall into that category. I added to this confusion by forgetting to remove the IP price from the Hat Trick Icon after July 13th in some regions, and for that I apologize.

I know that the definition of an event is a little confusing here, and I’ll admit I don’t have an incredibly clear answer for that. Specifically for just this context, an event involves more than just a themed skin release/promotion site (often with some time-sensitive component). I know that’s super vague but we’re always trying new things and to be honest they’ll probably be determined on a case-by-case basis.

As far as the IP sink argument goes, summoner icons is not the place where we’re trying to solve that issue. I don’t want to get in a huge debate about IP sinks in this particular thread, but I’m happy to discuss that in other places (like my thread in the forums or another reddit thread or something).

I hope this makes sense.

-WC

[ Link to Post ]



Single Posts banner



Why can’t we report players for hacking

WookieeCookie New PortraitWe’re working on a place to report potential hackers/exploiters etc etc. In the meantime, if you think someone is legitimately exploiting you should leave a note in the report you make at the end of the match.

We don’t really have an in-game report function for this because it would be easy for false positives. Sometimes a player is just good and not cheating. :X

You can also report them to us on our support site too.

[ Link to Post ]

 


Why don’t you make Viktor’s Hex Core similar to Rengar’s BTN

Scarizard New PortraitAs one of the original implementors of the ‘Bonetooth Trinket’ experiment, none of us ever promised that Viktor would follow the same if it worked. IMO, Viktor’s item is best left as an item (but one with greater flexibility/upgrades), where Rengar’s trinket was low-scope enough to ditch the stats and become a trinket.

It’s just my opinion though, and totally within the discretion of the designer/team working on Viktor to make those decisions.

[ Link to Post ]

 


If you have any questions, feel free to ask me at @NoL_Chefo or e-mail me at [email protected]

 

 

Team Builder banner

All credit for the awesome Irelia pic goes to deviant artist sunnyrays! If you like his work, check out his page!

 
PBE Update

Introducing Team Builder

Current state of Fighters

eCommerce AMA

 

 

PBE Update


 

 

AhriSquare
       Ahri 

Fox-FireFox Fire ( W )

  • Mana cost reduced from 60 at all ranks to  50

 

CharmCharm ( E )

  • Mana cost decreased from 90 at all ranks to 85
  • Now increases the true damage from Orb of Deception (Q)

 

 

MorganaSquare

   Morgana

 

Tormented_SoilTormented Soil ( W )  

  • Damage increased from 20/32.5/45/57.5/70 to 23/36/49/62/75

 

 

TryndamereSquare

Tryndamere

 

Spinning_SlashSpinning Slash ( E )

  • Cooldown is now reduced by 1 second whenever Tryndamere critically strikes and by 2 when crit-striking Champions.

 

League Beta Logo

New Login Screen

Nocturne Updated Splash

Updated Nocturne Splash

 

 

Introducing Team Builder


 

WoW’s dungeon-finder system now has a place in the League!

 

 

LyteButton Rioter Lyte: Hello Summoners!

Lyte here, and in this post I’m excited to talk with you about Team Builder, a new feature coming to PBE in the near future where you can queue up for a specific role, champion and position and get connected with four teammates that also preselected their preferred role. The goal is to build a balanced team where everyone’s in agreement on where they’re going and what they’re playing, and in doing so help lay the foundation for good teamwork.

How often have you logged on to League of Legends and thought, “I just want to play Renekton today.” Or maybe you want to try a new strategy but can’t find four friends to premade with. We’re always asking how we can make the League of Legends experience better, and one thing that comes up a lot is how players want to feel like they’re in control of their pre-game experience.

Good teamwork doesn’t just start when the minions spawn or at the first big teamfight. It starts in champion select. Champion select sets the tone of the game and greatly impacts whether you feel like you’re going to have a fun match. So we asked ourselves: what’s the ideal champion select? And how can we improve this process so it happens more often?

An ideal champ select is one where all five players get their preferred role and feel like they’re all on the same page for the upcoming match. The current matchmaking does a good job of matching up players of similar overall skill levels, but doesn’t have any way to know what a player’s intentions for a given game are. Sometimes things work out perfectly and everyone gets the champion and role they wanted without a hitch. But if multiple players are looking to play the same role or lane, a consensus has to be built in a relatively short period of time. That’s time that could be used to get to know each other, agree on a strategy and build confidence that it’s going to be a fun match.

Team Builder is intended to bring players together that complement each other’s expectations and intentions from the moment they enter the lobby. When everyone’s aligned on who will be going where and playing what, the only thing left to figure out is how to dominate the opposition.

Once we had a model for how Team Builder would bring players together, we started looking at matchmaking and how we could evolve it to help further enable good games. One of the most important things for a team’s enjoyment is making sure that they’re matched against similarly skilled players.

With Team Builder we’ll also be rolling out a smarter matchmaking system that can dynamically account for your experience with a given role, position or champion. First time playing Ahri? Learning how to be a solid Marksman? Venturing into the jungle for the first time? Team Builder’s matchmaking will take all of these factors into account. .

Our goal for Team Builder is to bring players together and build better teams. Because good teams win more games, make bigger plays, and most importantly, have more fun.

To us, that’s exciting, and we’re looking forward to your feedback. See you in Team Builder,

Lyte

 

 

LyteButton Rioter Lyte: I just want to take a moment to thank some of the Rioters who worked on this feature:

Robbypoo, RiotComplex, statuskwoh, RiotWorldPeace, RiotTantram, davin, btab, MissMechaZero, RiotLobster, stopthief, Exekias, Amazoe, Scezumin, VonBurgermeister, Ryedan, RiotNeuroCat, RiotJayway, Taurendur, whever, Drevarius, RoamingNumeral, RiotSeb, DoctahWayne.

If you see them around the forums or a future event, make sure to give them a fist-bump!

Update!

Commonly Asked Questions:

1) Won’t this enforce the meta?

a) Team Builder is all about introducing a new, cooperative Champion Select where players can agree to a strategy and team vision before entering a match. Players in Team Builder will be able to outline a strategy they are interested in playing, and the system will find teammates that share that vision. Feel like playing a double jungler strategy or want to send 5 players down the mid-lane? No problem. It might take longer to find 4 other players willing to try a crazy strategy but when you do, you’ll know the entire team is bought in and you’re going to have fun.

2) Will Team Builder replace other queues?

a) Initially, Team Builder will be an entirely separate queue. We’re looking forward to feedback from players and will use that feedback to determine whether this type of Champion Select is a good fit for modes like Ranked Mode but for now, we’re focused on improving the Champion Select experience as an independent queue experiment.

 

 

Will this solidify the current meta?

 

Davin Button Rioter davin: It actually does not enforce it–leaders of a team will be able to set whatever parameters they want. Double jungle? Five man mid? Make it happen!

But, because team collaboration is the name of the game, your teammates will need to be bought in by queuing for that position and accepting the plan beforehand. It’s built into the system to allow for flexible meta expression.

 

DavinButton Rioter davin: Just to make sure people see: You can actually set up whatever comp you want. You can definitely do 2 mid or 2 jungle. The system is meant to make it easy for players to decide to play the way they want to play. Because there’s no crazy time pressure, you’re not going to hop into a game until everyone is fine with the plan. If the captain sets up a Support Top, Marksman Top setup, for example, they’re deciding to wait a little longer to get solo players who will be happy to play the strategy they desire.

In that way, the tool is also more responsive to shifts in the “standard” meta. Should be neat to see how players collaborate with it 

 

LyteButton Rioter Lyte: Team Builder is all about introducing a new, cooperative Champion Select where players can agree to a strategy and team vision before entering a match. Players in Team Builder will be able to outline a strategy they are interested in playing, and the system will find teammates that share that vision. Feel like playing a double jungler strategy or want to send 5 players down the mid-lane? No problem. It might take longer to find 4 other players willing to try a crazy strategy but when you do, you’ll know the entire team is bought in and you’re going to have fun.

 

Riot NeuroCatButton Rioter Riot NeuroCat: I think my favorite comp I’m looking to run is: Marksman/Jungle, Tank/Jungle, Fighter/Top, Mage/Bottom, Support/Mid. The marksman and tank roam to lanes and help take towers – recently fought against this and its pretty scary!

So glad we finally get to share this 

 

 

Will we still be able to queue normally?

 

LyteButton Rioter Lyte: Initially, Team Builder will be an entirely separate queue. We’re looking forward to feedback from players and will use that feedback to determine whether this type of Champion Select is a good fit for modes like Ranked Mode but for now, we’re focused on improving the Champion Select experience as an independent queue.

 

LyteButton Rioter Lyte: There are two flows in Team Builder. You can opt to be a leader of a group and define strategies for your team–this is usually the recommended path if you have a few premade friends and want to find a few strangers to fill out your team according to your desired composition.

You can also opt to be a solo player, choose a champion, role and position and ask the system to look for teams who are looking for your spec.

 

LyteButton Rioter Lyte: Team Builder is a complete re-design of Champion Select that was inspired by a lot of research on social dynamics and cooperation. Because we’re going to iterate on it quite often with player feedback, we opted to create it as an independent queue first and not touch any of the existing queues. Depending on what we learn, we may adapt some or all of Team Builder into the existing queues.

 

 

Will Champions be locked in their roles?

 

DavinButton Rioter davin: Champions aren’t locked to their primary roles, when you select how you’re queuing up, you specify what role/position you want to play with the champion. I’m a support player myself, and will be excited to try out more Naut support with this–Naut is one of my favorite champs 

 

 

Can I choose what Champions I want my teammates to play?

 

LyteButton Rioter Lyte: Team Builder is pretty flexible but we had to be careful not to add too many specific options in the system that may increase queue times. What this means is that in Team Builder, you’ll be able to outline the high-level strategy you are interested in playing–this means that you’ll be able to select the roles and positions for your team, but not select the specific Champions you want on a team.

As a leader of a group in Team Builder, you’ll then be presented with players that want to play one of the roles/positions on your team, and you’ll get to see the Champion they want to play and get to accept/decline them from your group.

 

 

How will this system help me if I’m solo queuing?

 

LyteButton Rioter Lyte: As a solo player in Team Builder, you have quite a lot of flexibility as well. Let’s say you want to play Nautilus Support in the Top Lane. If you get placed into a group, this means that the leader of that group has already agreed they are interested in a Nautilus Support in the Top Lane. But, let’s say you chat with the team in the lobby and don’t like the setup the leader is trying to play–as a solo player you can simply ask the system to find a new group. It’s as simple as that.

 

 

Won’t players just stick to what’s accepted in terms of Champion roles?

 

DavinButton Rioter davin: This is something we discussed pretty extensively while building the rules of the system. We didn’t want to enforce the meta, but we also didn’t set out to try to break it. Instead, we wanted to put the tools in players’ hands.

Some of the research we did to see if this feature would have legs showed that players were actually pretty happy to play outside of the “standard” meta, as long as the composition made sense from a “what can this champion do” (not a lot of players were excited about solo-lane Sona, but Swain top was pretty accepted). There’s some players who will be pretty strict, but perceptions on that are actually pretty widely varied.

In short, it’s something we’ll be watching, and it’s definitely something we’ve considered quite a bit. Given the broad range of beliefs regarding what a viable composition is, I think there will actually be a decent amount of variance.

 

LyteButton Rioter Lyte: We’ll post a few screens of some whacky compositions we’ve been playing  Thanks for the suggestion.

 

 

 

 

Will this result in people demanding FotM picks because it’ll be easier to get them?

 

DavinButton Rioter davin: We all have our own experiences with folks who are super insistent about what champions are allowed for what roles. But there’s also folks who are pretty easy-going, as long as the champion makes sense for the role. One of the first things we did when planning this feature was to run some research to figure out whether players would generally be happy with a composition that “made sense” but wasn’t “strict omega tier 1 champ in every slot”. The levels of acceptance there were pretty encouraging (go Ziggs go!).

 

 

Is there any defense added against LoLKing griefing?

 

DavinButton Rioter davin: Until you accept someone, you don’t see their name. There’s also some further safeguards against abusive team leaders 

 

 

LyteButton Rioter Lyte: When players are suggested to team leaders, Summoner Names will be hidden to avoid some abuse with third party tools and stat look-ups. Once a player is accepted into a team, their name will be revealed but there’s a few anti-abuse systems in place to deal with team leaders who then use third party tools to look-up the name and kick the player at this point.

 

 

What if you pick a Champion unsuited for the role you wanted to play as?

 

DavinButton Rioter davin: You actually never end up in Champion Select. The team’s screen replaces it–once you’re all good, you just queue up and end up in a match.

 

 

 

 

Will this queue extend to the other maps?

 

DavinButton Rioter davin: You don’t have to tell me twice, Twisted Treeline is my favorite map. For the initial launch, we’re testing this with the most common mode/map combination, but expansion isn’t out of the question.

 

 

 

How will this system circumvent the fact that very few people will be queuing for Support role?

 

LyteButton Rioter Lyte: In our research, we were surprised that role preferences were pretty diverse. When we surveyed players and asked what their preferred role was, about 15% of players preferred playing Support, 14% of players preferred playing Jungle, and 5% of players were willing to fill any role.

We’ll be keeping a very close eye on role popularity in Team Builder, but for now, it looks like there are players that are very happy to play the perceived least popular roles if there is a system like Team Builder in place to help create teams.

 

 

How do you become a Team Leader?

 

LyteButton Rioter Lyte: Right now, it’s as simple as selecting Team Builder and selecting that you want to be a leader. We’re considering whether leaders need to invite at least 1 friend to be a leader, but this will depend on feedback and data on the ratio of players who want to be a leader versus be a solo player.

 

 

LyteButton Rioter Lyte: Right now, being a leader of a group in Team Builder is as easy as selecting Team Builder then selecting that you’d like to be a leader. We’re toying with additional requirements such as requiring leaders to invite at least 1 friend–research suggests that this may encourage players to play together with friends which we know is an awesome experience.

 

 

Will the enemy team be using the same composition as ours?

 

LyteButton Rioter Lyte: You’ll be going up against whatever strategy the opposing team queued up with.

 

 

 

 

How do we know if our Role + Champion + Position choice is something people want on their team?

 

LyteButton Rioter Lyte: When you select a champion, role and position, you are presented with an estimated wait time so you can gauge how many teams are currently looking for that spec; however, we also saw in the research that players are quite open to diverse and creative strategies. For example, Caitlyn as a Marksman-Mid is a strategy that would be very well-accepted even though it isn’t standard.

 

DavinButton Rioter davin: If you’re not setting up a team and you’re just queueing up yourself, you pick: Champion, Role, Position. So you might pick:

Nautilus / Jungle / Tank
or
Annie / Top / Mage

You’re not limited to picking what a champion is “designed for”, but the interface will let you know what a champion’s primary roles are. You’ll get an estimated wait time as well–to let you know if some combination will take longer to get.

 

 

Can the Team Leader leave a slot’s Role unspecified?

 

LyteButton Rioter Lyte: Yes, team leaders can leave roles as “Any Role,” which allows maximum flexibility if the team doesn’t really care about the role but know they want a person at a specific position.

 

 

 

Can I queue up as, say, Janna/Mid/Mage?

 

DavinButton Rioter davin: Yep, you totally can. You could even queue Janna/Mid/Marksman and pretend it’s Season 1, though you’ll have to wait to find a team that’s on-board with that.

 

 

 

How does the Team Builder queue work?

 

DavinButton Rioter davin: Since it is its own queue, there’s no bans or anything like that. Once everyone is ‘ready’ and the leader launches the game, you just end up in queue and then on a loading screen.

 

 

 

How will it work for duo queue?

 

LyteButton Rioter Lyte: In the current setup, one of you will have to be the team leader and invite the friend. Both of you can then spec a bottom combination, then fill out the rest of your team composition with whatever you want. The system will then start finding some teammates for you two!

 

 

 

What if I pick an unorthodox Champion or Role (eg. Zilean, Jungle Quinn) – do I have to suffer getting kicked time and again?

 

LyteButton Rioter Lyte: In this case, if you chose Zilean and get accepted into a group, it means the leader has already OK’d a Zilean. If you form a team and place yourself as Zilean, you may get a few solo players who enter the lobby, see Zilean and then leave, but this is not as common as players think.

davin ran quite a few studies on non-standard team compositions with unpopular champions, and it turns out that players are very willing to play with non-popular champions.

 

LyteButton Rioter Lyte: Given the number of players here that have already voiced they love playing Zilean, Quinn, and other unpopular champions, it should be no surprise that in our research many unpopular champions were well-accepted in Team Builder teams.

If I were a team leader in Team Builder, I’d be the first one to click OK to Zilean-Mage-Mid or Quinn-Jungle. From research from davin’s lab, it turns out that there are many players like me 

 

 

Can the same champion end up on both teams?

 

DavinButton Rioter davin: Yeah, the easiest way to imagine the queue is that it’s a normal game with a more collaborative, non-time-limited champion select process. This is how we might have done champion select from the start if we could use a time machine. Though Ranked obviously has different needs.

 

 

Can players queue up for an unspecified lane?

 

LyteButton Rioter Lyte: Right now, solo players have to select champion, role and position. Team leaders can create slots with “Any Role,” but they must select a position. We’re going to see how this setup works, and we’re always open to iterating.

 

 

 

Can any of the options be left unspecified?

 

DavinButton Rioter davin: Not at the start, but if it ends up being a common desire after the system launches, it’d be something we could add.

 

 

 

 

Will I be able to accept/decline people’s requests as a Team Leader?

 

LyteButton Rioter Lyte: Yes, as a Team Builder leader you will be able to accept or decline suggested players to your team. Solo players will also be able to ask the system to find them a new group. Team Builder is all about encouraging communication and cooperation and letting players take as much time as they want to find a team they will have fun with.

 

 

 

Will Team Builder make it to Live with the start of Season 4?

 

LyteButton Rioter Lyte: We really just have to see. As we head towards PBE and Live, a lot of the systems within Team Builder may change according to player feedback. We’re really focused on just redesigning Champion Select to encourage as much cooperation and sportsmanlike play as possible, which is why we’re creating an independent queue for the time being. Depending on what we learn and if it’s the right fit, an adaptation to Ranked Modes might look completely different.

 

 

What if I duo queue and we both play non-standard choices?

 

DavinButton Rioter davin: In that case, you would likely be setting up your own team and inviting your friend, then setting up slots for the others. If solo folks think your setup is weird, they’ll leave (they can’t kick you) and get put into another team.

 

 

 

What do you hope to achieve by adding this feature?

 

DavinButton Rioter davin: Making it easier for teams to be happy going into the match–which is done by players having the option to truly opt-in to the experience they’re about to have.

 

 

 

Will there be a Chat window after the queue so players can discuss the picks/environment, etc.?

 

DavinButton Rioter davin: Yes, you can chat!

 

 

 

 

How will matchmaking work with this queue?

 

LyteButton Rioter Lyte: Regarding matchmaking, the system currently assesses the team’s skill level then finds an appropriate opposing team–it doesn’t try to pair similar metas against each other. We’re able to match according to lane position skill ratings, but whether we do that or not is still up for debate.

 

 

How can Team Leaders organize the Champion composition?

 

LyteButton Rioter Lyte: We’re going to start with the “Any Role” option for team leaders to use, which means that a team leader can spec out a team composition and use “Any Role” for every team member and just choose their positions.

For positions, we’re going to collect data first and see whether “Any Position” would be valuable to add.

 

 

What happens after everyone is happy with the team setup?

 

LyteButton Rioter Lyte: In Team Builder there’s no more traditional Champion Select. Once all members have joined the lobby and readied up, the team leader sends the team straight into matchmaking and the loading screen.

 

 

 

Can players swap Champions after being accepted?

 

LyteButton Rioter Lyte: For now, there’s no option for players to switch their Champions once they are in the team building process. We’re aware of the value of adding this, but there’s also some concerns like how you would handle players who use a desired spec to get fast queues, then switch their specs in the lobby and end up being kicked–it’s not an ideal experience for anyone in that situation.

 

 

Suggestion: Let teammates vote whether a player can swap his/her Champion

 

LyteButton Rioter Lyte: This is a possibility and something we discussed; however, it’s not something we’re going to do for the initial experiments!

 

 

 

Are anti-griefing systems being considered?

 

LyteButton Rioter Lyte: There are a few anti-abuse systems in place that will prevent team leaders from declining players forever until they get the exact Champion they want. For example, if a team leader decides to decline a 10 players in a row in a short time period, the system may decide to give the team leader a 30 second cool-down before suggesting another player to them.

 

 

Do we get the queue time before or after we actually queue up?

 

LyteButton Rioter Lyte: You get an estimated queue time before you queue up; however, the initial estimates when the system launches may be a bit off. As the system collects data, the estimates will become more accurate.

 

 

 

What options are there once we’re in a team?

 

LyteButton Rioter Lyte: There’s a “Find Another Group” button for players and a “Kick” button for leaders. As we move towards PBE, we’ll be sharing more details with exactly how the system works.

 

 

How many players can Team Leaders invite?

 

LyteButton Rioter Lyte: Team leaders can invite up to a full premade team, but by that point it’s just easier to go into a Normal Blind Pick game I imagine.

 

 

 

 

Do you think this will work well for Ranked matches?

 

LyteButton Rioter Lyte: To be honest, we’ll just have to see. We’ve used a lot of research on cooperation and team dynamics to drive game design decisions on Team Builder, but now we really want players to try it out and give us feedback as we work on the feature. As we iterate on Team Builder and learn about what the best Champion Select experience is, we’ll then figure out how we want to use these lessons in other modes.

 

 

How will you prevent Team Leaders from flaming and kicking people after they’ve accepted them?

 

LyteButton Rioter Lyte: There’s a few anti-abuse systems in place that will punish a team leader that acts that way. For example, if a leader frequently accepts a player then kicks the player, they may end up being restricted from playing Team Builder for a period of time.

We can do stuff like this because accepting a player then kicking them is very different than just declining the player from the get-go–these patterns of behaviors are very easy to detect.

 

 

 

Current state of Fighters


 

Nasus decoration

A few words on how Riot plans to combat the staleness of stat bruisers.

 

 

Will you announce any planned changes to Fighters?

 

MeddlerButton Rioter Meddler: We’re currently working on a bunch of stuff that’s planned for release during the Pre-Season of Season 4. That includes a number of adjustments to fighters, things to improve the overall state of support and jungle play plus some other stuff we’re still finalizing. Not all of that will be released at once and the fighter stuff won’t be part of the first pre-season patch. We’ll talk details closer to the time, right now we’re really focusing on getting the core of the changes sorted out.

One thing I can mention at the moment though is that we’re looking to create more distinctive niches for fighters. Right now a number of our fighters are somewhat interchangeable in terms of the gameplay experience they offer and what they bring to a team. As a result if you’re after a figher picking whoever’s got the best chance of winning the laning phase is a common choice, which can result in a small pool of regular picks. Other roles, such as supports for example, have much more defined niches (pick Leona for an early kill lane/strong dive initiations, Janna for a really defensive peel role, Blitzcrank for a opportunistic pick comp, Zyra for an AOE/anti melee pick etc). That’s not to say support balance is perfect, or that defining clear niches for fighters will be a simple, immediate solution to fighter issues. It is however a direction we believe can do a lot to help create a situation where a sizable number of fighters are seen as attractive picks at the same time.

 

 

Off-topic: Is Miss Fortune a niche AD carry?

 

MeddlerButton Rioter Meddler: Miss Fortune’s niche is the ADC you pick when you want to try for some degree of AOE team comp strat (see Curse of the Sad BulletTime strats from earlier this season). She’s got some other stuff going on as well of course (strong early laner, good against healing champs, decent map movement), though those attributes are secondary and shared to some degree with a number of other ADCs.

Also important to note that, when a champion’s got a clear niche like that, there’ll be times when they’re a more common pick and times when they’re less common, based off the popular strats and team comps at the time. That’s something that’s quite healthy for the game (within limits of course, 100% or 0%, to go for the extreme example, would be a major problem).

 

 

Are you happy with where Nasus is at currently?

 

MeddlerButton Rioter Meddler: Yeah, Nasus is in a better spot already than a number of fighters, offering distinct strengths in each phase of the game (strong push early, carry shutdown mid+, massive Q damage really late). Don’t know if the team have any plans for him, might need some tweaks, has a lot of elements of a distinctive gameplay identity already though.

 

 

What’s your solution to fixing Fighters with incoherent kits (eg. Irelia) ?

 

MeddlerButton Rioter Meddler: Irelia by contrast’s going to be tougher given she’s got a bunch of standard fighter tools and some mechanics (CC reduction and sustain especially) that can be difficult to make both balanced and satisfying. Approach we’re currently investigating with kits like hers is to look at elements already on them that are distinct, though under rewarded, and experimenting to see if we can exaggerate those aspects of their character more, then compensating by removing more generic power elsewhere.

 

 

Is this the approach you took with Ziggs?

 

MeddlerButton Rioter Meddler: Yeah, same approach, try and identify specialize some champions a bit if there’s not a clear answer to the question ‘why bring this champ besides their damage?’.

 

 

eCommerce AMA


 
 

Hippalus Button Rioter Hippalus: —-We’re back – the eCommerce team will be answering questions for the next few hours.—-

Overall, eCommerce is responsible for assessing player interest in new store features, content types, etc. and working with different teams at Riot to make the best ideas happen. Most of our efforts are non-controversial (player gifting, new types of sales, flexible bundle technology, etc.) while others can be highly controversial.

We do a ton of research (surveys, focus groups, etc.) to understand player views and interests, and we all also play the game whenever we have free time (most for 3+ years). We have no input into champion balance or other gameplay issues, and little input into which champions and skins get made, so we’ll have to defer on those types of questions.

Here are some of the other projects that the eCommerce team has either driven or heavily supported over the past year or so:

  • Champion/skin pricing structure and availability
  • Weekly champion/skin sales
  • New types of discounts (2 for 1 rune pages, extra bonus RP, boost and summoner name change sales)
  • Self service refunds
  • Ward skins
  • Gifting RP and content
  • Earnable and purchasable summoner icons
  • Flexible bundle technology and new themed bundles

Looking forward, here are some of our top priorities for the rest of the year and 2014:

  • Veteran rewards
  • Champion/skin trials
  • Improved store experience
  • Purchasing on the web
  • Physical merchandise
  • Personalized offers
  • New types of in-game customization
  • Runes

We usually won’t be able to provide precise details on future efforts, but feel free to ask us questions about any of the above or anything else related to eCommerce.

 

 

Skins/Events

 

 

[Senesis] Which is the fastest-selling skin of all time?

 

Hippalus Button Rioter Hippalus: The ultimate skins are #1 and #2. Outside of that, Championship Thresh is setting new records every day.

 

 

Hippalus Button Rioter Hippalus: Assassin Master Yi is #1 in all time units sold, mostly with free RP. But just looking at the first two weeks after the skin launch, the three I mentioned make up the top 3 in both the % of players that bought them and in RP spent.

 

 

[moobeat] Can we get a list of the most popular and unpopular skins?

 

Hippalus Button Rioter Hippalus: That might not be a bad idea. We recently put something like this together for the Denewbification class that all new Rioters go through, so maybe it could be adapted for the public. I’ll have to check where that rates on the super secret scale.

 

 

[devotedpupa] How about SKT T1 skins?

 

udyr Button Rioter Udyr: There will definitely be skins to commemorate their victory, but as to the design, we’ll have to wait and see!

 

 

[RX_Pepper] When are you starting the sale on the October limited skins?

 

Hippalus Button Rioter Hippalus: All of the new and old Harrowing content is currently planned for release very close to the end of the month. I will be as sad as you if it slips into November.

 

 

[GodsFavAtheist] How do you determine the timing for such skin releases?

 

Hippalus Button Rioter Hippalus: Halloween is only really big in the US (EDIT: and Canada and Australia and New Zealand and probably other places) whereas the Harrowing is big throughout all of Runeterra 🙂 In other words, the teams who decide on release dates mainly focus on when they’ll be able to ensure an epic holiday, and they’re less worried about hitting any specific date.

 

 

[onetimecrime] How long will the harrowing content be available for?

 

udyr Button Rioter Udyr: The content will be available for around 2 weeks.

 

 

 

 

[ek93922] Will there be Harrowing bundles?

 

udyr Button Rioter Udyr: There will be some Harrowing bundles, but I’m not telling you whats in them 😉

 

 

 

Rewards

 

 

[xINVINCIBLEx] Can we expect rewards for the future to be something larger than just a summoner icon?

 

Hippalus Button Rioter Hippalus: Initially, veteran rewards will be mainly focused on summoner icons and potentially additional refund tokens. What kind of rewards are you looking for?

 

 

 

[awakeNPan] Do you still have plans to reward Lifetime RP purchasers?

 

Hippalus Button Rioter Hippalus: We’re looking to have something for the community by the end of the year – we haven’t forgotten about you!

 

 

 

[moobeat] Why is there only one Summoner icon to commemorate the purchase of Limited Skins, regardless of holiday event?

 

Hippalus Button Rioter Hippalus: We’re planning to survey all of the original limited edition skin owners (or at least those that have valid email addresses) after the Harrowing to find out what they liked most and least about our solution, and what else they’d like to see happen. Our plan is to iterate over time to ensure we recapture some of the benefits of owning those vintage skins.

 

 

[Breakwolf] Any plans for some sort of loyalty reward type thing, like playing for 2 years gives you x RP?

 

Button Rioter DontHassleDaHoff: We have been looking into a plan for this and are currently working out the details.

 

 

 Store/Purchases

 

 

[xINVINCIBLEx] How do you plan on updating runes?

 

Hippalus Button Rioter Hippalus: On runes, the leading ecommerce-related ideas at this point are either allowing players to upgrade from one tier to the next, or eliminating tier 2 runes altogether. The gameplay dudes have other plans for runes for Season 4 that will likely happen before any of our stuff.

 

 

[NeutronRocks] Do you plan to sell any of the following? :

 

  • Announcer packs
  • Custom map styles
  • Custom HUD styles

Hippalus Button Rioter Hippalus: All of those are potential focus areas although nothing is super near term and I can’t go into much detail here. Feel free to share your favorite ideas along these lines.

 

 

[Verciau] Will you expand on IP items in the Store?

 

udyr Button Rioter Udyr: We are actively looking for new content and options for IP purchases, but there aren’t any concrete plans right now.

Any ideas or feedback on this area would be greatly appreciated!

 

 

[harryjane] Have you considered selling rune bundles?

 

udyr Button Rioter Udyr: We’ve considered it, but one of the common situations is that most players don’t have significant quantities of IP lying around. So it would be a very limited subset of players that could purchase a bundle even if we introduced it.

Not to say that we won’t consider it in the future.

 

Hippalus Button Rioter Hippalus: We like this idea too but we’re waiting to see how the Season 4 changes shake out.

 

 

 

[Chexmate] Will you be doing multiple Champion price reductions at a time?

 

WizardCrab Button Rioter WizardCrab: Yes. Every third champion we release, we reduce the price of two older ones. For instance, when Jinx came out, we reduced the price on both Xerath and Miss Fortune.

 

 

[3vitor] Will “Purchasing on the Web” be a worldwide feature?

 

udyr Button Rioter Udyr: It will depend on the rollout and the overall plan.

The goal with “purchasing on the web” is to make LoL content easier for people to acquire on the go, or when they aren’t logged into the client.

 

 

Season 4

 

 

[HeavenSk8] What’s in store for runes?

 

udyr Button Rioter Udyr: There will likely be some rune changes for Season 4 😉

 

 

 

 

Missed any recent updates? Check out the latest topics below!


 

 

twitter-icon-png-13 Follow me on Twitter!

 

Skype: chefoslr

IGN: NoL Chefo, EUW